01/

Specific call

The care team receives a defined call from the patient, as opposed to the generic department bell that does not let the nurse know the nature of the call. These can range anywhere from a cup of tea, to shortness of breath.

04/

Call Accepted

The patient receives a notification that the call was accepted, providing assurance that someone is on the way. The department bell gave no indication if a staff member was going to tend to a call, causing the patient to repeatedly push the nurse call button.

07/

Nurse Reminders

The system sends reminders to the nurses about ongoing treatments that need to be tended to, such as tracking test results, pain check-ups, and many more, reducing the nurses cognitive load. 

10/

Easy Accessibility

Both patients and staff members can operate the system directly from their personal cell phones.

02/

Call is Redirected

The call is redirected to the appropriate professional in charge of the room and the patient’s care; the nurse, breastfeeding consultant, doctor, etc. In the case of emergencies, the call is directed to everyone. This system is more effective than  the current system with a department bell, which contacts all department staff for all requests.

05/

Language Support

The app supports different languages, closing the language barrier between patient and staff.

08/

Feedback

The patients report their experiences via a computerized feedback survey once released from the hospital. The hospital database automatically saves the survey.

11/

Patient Escort

The system can be designed to support patients before they are admitted to the hospital and after they are discharged. This facilitates ongoing patient care and helps reduce re-admission rates.

03/

Completely Silent

The system is quiet and personal, only alerting the appropriate staff members. The ringing bell, in comparison, could consistently be heard throughout the hospital by all, disrupting the staff’s work and other patients’ sleep.

06/

Pain Level

The system is capable of reporting the pain level of the patient sending a notification in accordance with the level.

09/

Care Instructions

Patients can watch instructional videos related to their personal care and respective hospital department.

12/

Statistics

An integrated management system for the department and hospital staff includes data insights and reporting regarding the speed of treatment, types of calls, and availability of rooms. This helps hospitals better understand their resource allocation.